Support and repairs

RONDO will provide quick and efficient support to help solve your problems. The fastest way to get in touch is over the phone – available 24 hours a day in some regions. We can even use augmented reality to provide remote support for your installation.

RONDO Support & Reparaturen
Contact

RONDO Service & Support

RONDO keeps your production line up and running – with regular inspections and servicing, where necessary carrying out repairs and fitting replacement service kits. The hotline is the fastest way to get help outside of working hours.  

Your local RONDO service partner United Kingdom

Ian Fayers

Service Manager

Service Hotline opening hours

Monday to Thursday: 8.00 a.m. - 12.00 p.m. and 1.00 p.m. to 5.00 p.m.
Friday: 8.00 a.m. - 12.00 p.m. and 1.00 p.m. to 4.00 p.m.
Saturday/Sunday: Voicemail messages will be listened to every 2 to 3 hours.

This is how we will help you

This is how we will help you

RONDO Hilfe am Telefon

Initial help over the phone

In the event of an urgent problem with your RONDO machine , the fastest way to get in touch with us is on the phone by calling +41 34 420 8104 (hotline). In the event of less critical queries, please complete the form including the serial number of the machine. We will contact you as quickly as possible.

RONDO erweiterte Realität Brille

Augmented reality

If you wish, we can guide you through the process of installing or repairing your line using augmented reality (AR technology) – just as if a RONDO service technician were standing next to you. Please contact us for further details.

RONDO Bedienung

On site

Inspections, regular servicing and repair work will be completed by our RONDO service technicians at your site. By the way, around 90% of problems can be solved during a single site visit.

Your request

Your request for support or a repair